EBI MAP-Works Announces 2014 Excellence Awards

By: Jeanne Heston | Jun 26 2014

Eight Institutions of Higher Education Presented with Awards on June 18, 2014
The MAP-Works Excellence Awards were created to recognize institutions that exemplify the EBI mission of continuous improvement in student success and retention. As award recipients, the following institutions have demonstrated the variety of ways in which the MAP-Works Student Retention System supports a student’s successful transition to college and contributes to an optimal college experience.

Indiana State University
Inspire through Collaboration: A Cross Divisional Approach to Student Outreach

In Fall 2013, ISU quadrupled the number of logged contacts for their first year cohort in MAP-Works. The team has collaborated in new ways, enabling the institution to work with faculty and staff across divisional lines and to better interact with students. This collaborative approach has changed the conversation, encouraging staff and students to embrace intrusive advising in a variety of areas including Academic Advising, Transitional Courses, 100/200 level Foundational Studies Instructors, Student Activities, Greek Life, and Residential Life. The initiative includes defined implementation and follow-up strategies, an advisory board, and key kick-off programming, such as a Fall House Call Residence Hall Program. The Indiana State team was recognized for the depth and expansion of its use of MAP-Works.

Iowa State University
Mapping and Designing Success for Men of Color with MAP-Works
As part of Iowa State’s continuing research and outreach efforts – all designed to improve multi-cultural student success — MAP-Works has played an integral role in developing innovative programming for underrepresented males. The combination of MAP-Works data and new research to support this community has resulted in the creation of the Men of Color Collective, a student-led programming initiative that molds strengths-based models, based on MAP-Works data. ISU continues to use MAP-Works to collect and analyze the data, and to gain insights into the specific issues facing men of color. ISU has been recognized for its willingness to share best practices that are designed to have a positive impact on the development of specific student populations.

MCPHS University
Seven Steps to Design Thinking for Change in Higher Education
Primarily used in business, the Academic Resource Center at MCPHS used Design Thinking and the associated process over the course of an academic year to thoroughly explore problems of student retention and other issues. This entry provides an example of how the process of change and innovation in one university’s academic resource center was positively impacted through the application of a Design Thinking model. Using MAP-Works data, theories of student retention and MCPHS University’s own grounded research, the group explored the tensions inherent in student success and retention. MCPHS University exemplifies the use of data to inform and change.

Northern Illinois University
MAP-Works Training: How to Inspire and Innovate Your Campus (and others)
The establishment of a concrete and comprehensive training program for faculty and staff users is essential to a successful MAP-Works implementation. Northern Illinois University (NIU) worked hard to implement a training program that reflects best practices including, but not limited to, engaging users throughout the year, using training to generate campus buy-in, and empowering campus partners to utilize MAP-Works in a variety of functional areas. The team at NIU was recognized for using multiple training experiences to generate buy-in, underscoring the importance of continued training with comprehensive training materials– to optimize the MAP-Works experience for users.

University of Iowa
Inspiring Campus-Wide Engagement & Momentum for Student Success
It can sometimes be a challenge for an institution to sustain the excitement and energy with its direct-connects after the survey closes. It is important to keep direct-connects engaged throughout the year so they can provide ongoing support to students. The University of Iowa has learned how to inspire new campus partners to be engaged in their campus MAP-Works initiatives even after the Fall Transition survey launch. Iowa is recognized for implementing a calendar of events throughout the academic year and summer to keep MAP-Works-based follow-up activities an ongoing focus for those who work with students.

University of Northern Colorado
Before, During, and After: Data Driven Decisions
MAP-Works is much more than a point-in-time analysis of student behavior. Part of the power of the tool is its ability to provide year-round insights, based upon the data that it provides — before, during, and after survey administration. The University of Northern Colorado has developed a range of processes that are based on ongoing explorations of the data — from both MAP-Works and pre-collegiate indicators — to utilize all of the data provided by MAP-Works. Enrollment Management uses the tool not only for planning, but also for creating needs-based programming and enrollment coaching with students on campus. The main users on campus, members of the Residential Education program, harness the power of the tool to form better bonds with the students in the halls, to program based on their specific needs, and to develop mentoring relationships with student staff. UNC is recognized for the UNC year-round response model.

University of San Diego
Using MAP-Works to inspire and track student leader interactions with new students
MAP-Works creates opportunities for cross-campus dialogue among community members who are most directly connected to students. The University of San Diego engages student leaders who are closest to new students in that dialogue. USD is recognized for the ways that outcomes data from four years of student leader participation has led to their current model of student-leader interaction with new students and has enabled them to effectively track key data points.

University of Wisconsin, Milwaukee
Using MAP-Works to Unlock Student Success and Improve Retention: Utilizing Undergraduate and Graduate Level Student Staff to Perform Individual and Group Interventions
The University of Wisconsin Milwaukee is a large, public-access, research institution. It has a diverse student population that includes residential students, commuters, scholarship recipients, parents, adult students, and transfer students within their MAP-Works population. From Fall 2012-13, the university saw a 1.5% improvement in student retention, as a result of creating a cohesive MAP-Works team. The team included one full-time professional and two graduate assistants who worked with hundreds or professional and paraprofessional staff members to improve student success. UWM utilizes MAP-Works to target students for individualized Success Coaching while creating data-driven programming interventions for groups of students. UWM is recognized for utilizing Peer Mentors, Resident Assistants, and Graduate Assistants. It successfully incorporates MAP-Works into its campus-wide mission of increasing the level of student achievement to, in turn, improve retention.