“Without Skyfactor data, we would be making ‘gut’ decisions or communicating concerns that had only been heard informally from our students. The use of these data resulted in meaningful change that has for several years realized improvement in student satisfaction.”

“We have created a culture of assessment which helps us know which direction the campus is going, build more targeted strategic plan goals that support our accreditation efforts, and serve out student body based on their changing needs.”

“University Housing has measurable goals to achieve as part of our university-wide strategic plan. We use assessment data to focus our practices on key priorities that contribute to the academic and personal success of our students.”

“Data use is a big part of our culture both in housing and across campus. We’ve intentionally focused training on identity and diversity topics, with activities that scaffold so lessons progressively build upon each other.”

“The ACUHO-I / Benchworks Resident Assessment enabled us to showcase our department’s contributions to UCF’s retention, persistence, and graduation goals by helping residents to develop a strong sense of belonging and providing supportive learning environments.”

“Skyfactor has allowed us to focus on improving our services and operations as a whole. The ability to use longitudinal data to compare years of responses has enhanced our efforts to make larger, more systemwide improvements.”

“Using data to create a continuous quality improvement model has been a game-changer for us in meeting our student needs and creating a cocurricular learning model.”

“We share data so our staff can not only identify opportunities for improvement in their specific area but also work those insights into their interactions with residents.”

“Our faculty embrace the Jesuit Ideals which carries over to how we care for our students.”

“We were able to deliver, in a very visible way, on our mission – our care and commitment to students.”